Privacy Policy

Last Updated: 16 February 2026

1. Introduction

Delvixoza ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request information about our services
• Subscribe to newsletters or communications
• Engage our coordination services

This information may include your name, email address, phone number, building information, and any other details you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We may also collect information about how you interact with our website.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide information about our services
• Process and fulfill service requests
• Communicate with you about our services
• Improve our website and service offerings
• Comply with legal obligations
• Protect against fraudulent or illegal activity

4. Legal Basis for Processing (Chilean Law)

Under Chilean Law 19.628 on the Protection of Private Life, we process your personal data based on:

• Your explicit consent when you provide information through our website
• The necessity of processing for the performance of a contract or service
• Compliance with legal obligations
• Our legitimate business interests that do not override your privacy rights

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our website and conducting our business
• Professional advisors when necessary for service delivery
• Law enforcement or regulatory authorities when required by law

All third parties with whom we share data are required to protect your information and use it only for specified purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under Chilean Law 19.628, you have the right to:

• Access your personal data we hold
• Request correction of inaccurate data
• Request deletion of your data under certain circumstances
• Object to processing of your data
• Request restriction of processing
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through our cookie consent banner and your browser settings. For more information, please see our Cookie Policy.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Chile. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Delvixoza
Av. Iquique 4265, Antofagasta, Chile
Email: info@delvixoza.com
Phone: +56 55 221 1171